FAQs

Everything you need to know about our product & services.

Who can use payouts?

Any Indian business entity can use payouts to transfer funds to beneficiaries via UPI, IMPS, NEFT, or RTGS.

What are the advantages of using At Moon DPS’s payouts?

-Enjoy 24x7 payout initiation with rapid processing and high success rates.
-Benefit from instant payouts through UPI and IMPS.
-Track transaction statuses via our dashboard and callbacks.
-Find Instant support from our team.

How do I load funds into the Wallet?

Load your funds into the Wallet from a whitelisted account. Transactions from non-whitelisted accounts will not be processed. Wallet details are available on your dashboard.

How do I use the At Moon DPS Dashboard for payouts?

The dashboard offers three manual payout methods:
-Bulk Payout with Excel: Upload an Excel file with multiple payout details.
-Beneficiary Payout: Add and verify a beneficiary, then initiate the payout.
-Quick Payout: Enter account details, select the payment mode, and specify the amount directly without needing to add a beneficiary.

What browsers can I use to access At Moon DPS Dashboard?

We support the latest versions of all the major browsers:
Chrome
Safari
Mozila
Firefox
Edge
Opera

Are Webhooks & API responses static or dynamic?

Webhooks and API responses are consistent within a specific version. Changes occur with version updates.

What callbacks does At Moon DPS Payout API provide for transaction status?

At Moon DPS offers two types of callbacks:
Credit Callback: Notifies you when funds are credited to your Wallet, including amount and timestamp.
Debit Callback: Notifies you when funds are debited from your Wallet, including amount and timestamp.

Need more help?

For any questions or issues not covered here, email us at tech@atmoondps.com or support@atmoondps.com

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